IAV-CC-24-192-PF

**Right of Withdrawal**

You have the right to withdraw from this contract within 14 days without giving any reason.

**Withdrawal Period:**
The withdrawal period will expire after 14 days from the day on which you or a third party other than the carrier, indicated by you, acquires physical possession of the goods.

**To exercise the right of withdrawal,** you must inform us (SwamiGlobal EXIM, helmut-käutner-straße, 81739 München, Bavaria, Germany, info@swamiglobalexim.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory.

**Effects of Withdrawal:**
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

**Exclusions from the Right of Withdrawal:**
The right of withdrawal does not apply to:
- Goods made to your specifications or clearly personalized.
- Goods that are liable to deteriorate or expire rapidly.
- Sealed goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Digital content that is not supplied on a tangible medium where the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.